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Thank you for visiting Life Extension Europe.
Trust is a cornerstone of our mission. Life Extension Europe is keen on maintaining your trust by guarding personal information that we gather and use.
Our sales company, Life Extension Europe [Holland], and our marketing company, Life Care Europe ApS [Denmark], are jointly responsible for the processing of the personal information we collect from you.
Life Extension Europe is located in the Netherlands, with a supporting office in Denmark.
Our Warehouse and Sales office is located at:
Life Extension Europe B.V.
NL-1175 RH Lijnden
The Administration and Marketing is located at:
Life Care Europe ApS
Roskildevej 12 B, 3400
We may gather information about you from a variety of sources. This includes information we gather either directly from you; or when you visit our sites, view our online content or use our other services; and information we gather about you from other sources.
We gather information directly from you when you choose to participate in our promotion and use our offers, create an account on our websites, call or email us, or otherwise provide information directly to us. The following are examples of information we may gather directly from you:
The Legal basis for the processing
We only gather and process your personal information if we have a legal basis for the processing under applicable laws, for example:
Life Extension Europe Business Purposes
We use the information we gather to provide you products, offers, and services, to deliver to you promotions, offers or other content tailored to your interests provided you have accepted such direct marketing, and to conduct other Life Extension business operations.
The following are examples of how we may use the information we gather:
The success of our business depends on your trust, and we do not sell your personal information to marketers outside of Life Extension Europe. We share your personal information within Life Extension Europe and as described in this Policy. We do not share personal information with marketers outside of Life Extension Europe unless you consent to such sharing, or as described within this Policy.
The personal data that we gather from you may be transferred to our US supplier,
Life Extension Foundation Buyers Club, Inc.
3600 West Commercial Boulevard
Fort Lauderdale, FL 33309 USA
and thereby stored at, a destination outside the European Economic Area ("EEA"). We put in place appropriate protections to make sure your personal data remains adequately guarded and that it is treated in line with this Notice. These protections include, but are not limited to, appropriate contract clauses, such as standard contract clauses approved by the European Commission, and appropriate security measures.
We rely on third-party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your personal information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they guard this information and not use it for any other purpose. For example, we may rely on a service provider to:
We may disclose your personal information:
We share aggregated and/or anonymous information that does not identify you for Life Extension Europe business purposes. For example, we may disclose the number of visitors to Life Extension Europe sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes.
We give you choices about how we communicate with you.
We will honor your request to stop receiving promotional e-mail and text messages from Life Extension Europe. However, we may continue to send you service-related communications such as e-mails confirming purchases through our website. And we may keep information for record keeping, such as to ensure we fulfill consumer requests not to send particular types of messages.
Mobile Text Messages We only send you mobile text messages in relation to shipping notification. If you choose not to include your mobile number in your account, we can only send you an email with update on when to expect your order, not necessary a notification from our shipping partners about trace, changes or location of service point is failed home delivery.
We take steps to keep your personal information accurate. Life Extension Europe provides access to view or updates personal information you provided when you registered online.
We provide you the possibility to exercise certain controls and choices regarding our processing of your information which includes:
You may exercise your above controls and choices, or request access or deletion of inaccuracies to your personal information, by visiting your account(s) or contacting Life Extension Europe consumer services at firstname.lastname@example.org. If you contact us through Life Extension Europe consumer services we will have to verify your identity for security purposes. Changes may take up to 14 days before they are active.
Should you be of the opinion that we have violated any of personal data rights you are free to lodge a complaint with the supervisory authority in either Holland (domicile for shipping, packing etc.) or Denmark (our marketing domicile).
Life Extension Europe and our third-party service providers use a variety of technologies to assess how our sites are used, to personalize your experience and to deliver you advertising, including online content, tailored to your interests. Some technologies we may use include the following:
We use the information gathered by cookies to remember who you are to log you in and your preferences, to provide to you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s).
You may receive interest-based advertisements, offers or other content as you interact with websites. Interest-based advertising is online advertising from Life Extension Europe and/or from our carefully selected business partners that are tailored to your interests and sent to your device using a cookie or other identifier assigned to your device. These cookies or other identifiers are placed in general interest categories that we infer from information such as:
We have designed our interest-based advertising systems to deliver such ads and promotions to you based only on data that does not personally identify you.
You can limit your receipt of interest-based ads on websites or in mobile applications by different means.
You can prevent your receipt of interest-based ads and promotions from Life Extension Europe on websites by deleting and declining cookies in your browser(s).
We may allow third parties, including business partners and ad networks, to display advertising on Life Extension sites. Some of these companies may recognize your device through cookies or other technologies each time they send you an online advertisement. This enables them to understand where you or others who are using your computer saw their advertisement and to deliver ads that they believe are of interest to you.
Life Extension Europe is committed to keeping personal information secure. We have implemented technical, administrative and physical procedures designed to guard personal information against loss, misuse or alteration.
We limit access to personal information to those who have a business need. We keep personal information only for so long as deemed reasonably necessary.
Life Extension Europe may transfer your personal information within Life Extension Europe and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was gathered. When we do so, we transfer the information in compliance with applicable data protection laws.
We have implemented procedures and controls to help ensure that personal information is protected no matter what country it is stored in or transferred to.
We do not intend to gather personal information online from children under 13 or as defined by local legal requirements.
If you have questions or concerns regarding your privacy, please contact Life Extension directly. Click here to select your country and be linked to the correct postal and/ or e-mail address to use www.lifeextensioneurope.com/contact.
Last updated: May, 2018